Last Updated June 9, 2023
This Policy will explain what information we collect from persons who access the Services (“users”, “you”), why we collect it, and how we use it. Additionally, this Policy explains the choices we offer, including how to access and update your information.
By using the Services, you are consenting to this Policy and the processing of your data, including your personal information, in the manner provided herein. This Policy should be read in conjunction with the Company’s Terms of Service, as amended from time to time (the “Terms”), which are incorporated herein by reference. If you do not agree with this Policy or the terms and conditions set forth in the Terms, please do not use the Services.
We may amend this Policy at any time by posting a revised version on the Website and within the Game’s settings. Each revised version will state its effective date, which will be effective on or after the date in which it is posted or sent. Your continued use of the Services after the effective date of such revision constitutes your acceptance of the revised Policy.
If you have any questions about this Policy, please contact us at firstname.lastname@example.org .
1. INFORMATION WE COLLECT
We may collect information about the Services you use and how you use them, such as the selections you make on our Services. We collect PII, DII, as each is defined below, and log information about your interactions as described below.
Personally identifiable information (“PII”) is information that can be used to identify or contact you online or offline, such as your name, address, email, phone number, and payment information, or data that is linked to such identifiers. The Services may collect PII when it is provided to us, such as when you use our Services, attempt to contact us, submit an inquiry, apply for a job, or connect with us on social media or via one of our partners.
We may also create or collect device-identifiable information (“DII”), such as cookies, unique device and advertising identifiers, statistical identifiers, usernames, and similar identifiers that are linkable to a browser or device. From these platforms, we may also receive other information, such as your IP address, user agent, timestamps, precise and imprecise geolocation, sensor data, apps, fonts, battery life information, and screen size.
Our Services also collect information about your interactions, including navigation paths, search queries, crashes, timestamps, clicks and shares, and referral URLs. We may combine this data with PII and DII. For efficiency’s sake, information about your interactions may be transmitted to our servers while you are not using the Services. We may also partner with third parties that collect additional information – please see their privacy policies for more details and see below for your choices regarding these parties.
1.1 Categories of Information We Collect:
Name, alias, address, phone number, IP address, online identifier, email address. This information is typically collected when you provide it to us.
Information that identifies, relates to, or can be associated with a particular individual
Name, email address, country of origin, any identifiers or similar information contained in communications sent by you, your accounts on the Epic Games Store or Steam and any information contained therein.
Records of personal property, products, or services purchased, or other purchasing histories or consuming tendencies.
Internet activity and electronic network information
The Game may also collect information about the choices you make in Game to help us improve gameplay.
1.2 Third Party Accounts
By setting up an account on the Services (an “Account”) via a third-party platform, i.e., Steam or the Epic Games Store (“Third-Party Platform”), you are choosing to share information between your Account, and your account on the Third-Party Platform. Through this option, you may choose to have PII and other content about you available from Third-Party Platforms transmitted and shared through the Services. Similarly, you may choose to have PII and other content about you available from your Account transmitted to and shared through the Third-Party Platform.
By setting your Account to interact with Third-Party Platforms, including by accessing your Account through your Third-Party Platform account, you agree to share information (including PII) between Company and such Third-Party Platform, for the purposes provided under this Policy.
When you connect to the Third-Party Platform account through the Services for the first time or otherwise make the Services interact with your Third-Party Platform, account, you may be asked by the Third-Party Platform to permit the Third-Party Platform to share your PII stored on such Third-Party Platform with Company. We collect your PII from your Third-Party Platform account only in accordance with the permissions granted by you. Such PII may include your name, email address, list of friends, profile picture and other information available via the applicable Third-Party Platform. You understand and agree that the Services may access, make available and store such PII so that it is available on and through your Account, until your Account is deleted.
Please note that certain PII, which you have defined as private on your Third-Party Network accounts may become public to other users through the Services once you have allowed the Third-Party Platform to share such information with Company.
2. HOW WE USE INFORMATION WE COLLECT
We use the information we collect from our Services to provide, maintain, protect and improve our Services, to develop new Services, and offerings and to protect us and our users.
PII is primarily used for business purposes, such as for sending you occasional information and updates, hiring, responding to inquiries, logins, and providing Services. When you contact us, we may keep a record of your communication as well as the other information to help solve any issues you might be facing. We may use your email address to inform you about our Services, such as letting you know about changes or improvements. We also use your PII for the following legitimate interests or business purposes:
A. To meet the reason for which the PII was provided.
B. To provide you with information or services you request from us.
C. To improve the Services and performance of the contents therein.
D. To resolve disputes.
E. Preventing potentially fraudulent, prohibited, or illegal activities.
F. Enforcing the Terms.
G. Performing other duties as required by law.
3. INFORMATION WE SHARE
We do not share PII or DII with third-party companies, organizations, or individuals unless one of the following circumstances apply:
A. For external processing
We share PII with our affiliates, service providers, or other trusted businesses or persons to process it for us, in accordance with the purposes set forth above and based on our instructions and in compliance with our Policy and any other appropriate confidentiality and security measures. These companies provide services to us to allow us to communicate with users and to operate, maintain, and deliver the Services including hosting, providing analytics services, account management, technical support, marketing, measurement, and similar services.
B. For legal reasons
We will share PII with companies, outside organizations or individuals if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process or enforceable governmental request, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public as required or permitted by law.
C. In case of a sale or asset transfer
If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including PII collected from you through your use of our Services, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you, either through email and/or a prominent notice on the Services.
D. In aggregated form for business purposes
We may share aggregated, non-personally identifiable information publicly and with our partners such as businesses we have a relationship with, advertisers or connected sites. For example, we may share information to show trends about the general use of our Services. We may also share information about general user browsing habits with other users via our dashboard. This type of sharing will not identify a particular user but will instead be an overview of the activity of all users.
E. With your Consent
Where none of the above applies, we will share PII and other data with companies, outside organizations or individuals if we have your consent to do so.
In the past 12 months, we have shared the following categories of PII:
Category 1: Identifiers
Category 2: Information that identifies, relates to, or can be associated with a particular individual
Category 3: Commercial Information
Category 4: Internet activity and electronic network information including Gameplay data
We do not otherwise share or supply PII or DII to third parties. We do not sell or rent your PII to marketers or third parties.
4. THIRD PARTY OPERATORS AND SERVICES
While we strive to work with reputable companies with good privacy practices, this Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on the Services. We also do not control the privacy policies and your
privacy settings on third-party sites, including social networks. For further information, please see the relevant privacy policies for each third-party.
5. INFORMATION SECURITY
We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold and undertake reasonable security measures with appropriate confidentiality, integrity, and availability protections. However, since no software or storage system is 100% secure, we cannot and do not guarantee the security of your information associated with the Services, or any other service for that matter. You can help protect your account information by using unique and hard-to-guess passwords, physically safeguarding your devices, and enabling 2-factor authentication wherever possible.
6. ELECTRONIC COMMUNICATION
By using the Services, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you.
We regularly review our compliance with our Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up.
We do not knowingly collect, maintain, or use information from children under 13 (and in certain jurisdictions under the age of 16) years of age, and no Services are directed to children under the age of 13 (and in certain jurisdictions under the age of 16). If you are the parent of a child under the age of 13 and have a concern regarding your child’s information on our Services, please contact us at email@example.com. If we learn that we have collected any information from children under 13 (and in certain jurisdictions under the age of 16), we will promptly take steps to delete such information.
9. LOCATION OF SERVICES
Our Services are hosted in the United States. If you are outside of the United States, your information, including PII, will be processed and stored in the United States, subject to appropriate safeguards, and you are consenting to such processing and storage.
10. DATA RETENTION
PII that we process for any purpose, as outlined herein, will not be kept for longer than necessary to accomplish that purpose or purposes. Notwithstanding the foregoing, we may retain your PII where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
If you would like to make changes to any of your PII that is collected through our Services, please contact us at firstname.lastname@example.org.
Email Marketing. You can opt-out of email marketing at any time by using the unsubscribe link provided in all emails. You may also contact us at the email address set forth herein.
Like many other companies, we do not honor DNT flags but instead offer other choices with respect to third parties. Many third parties participate in self-regulation to offer you a choice regarding receiving targeted ads. Please note that you’ll still see generic ads after opting out depending on your browser and settings, but they won’t be based on your activities online. On the web, you can opt out of participating companies by visiting the following sites:
If you wish to similarly opt out of cross-app advertising on mobile devices, you can enable the Limit Ad Tracking flag on the device. Enabling Limit Ad Tracking sends a flag to third parties that you wish to opt out of targeted advertising on that device, and major mobile platforms require companies to honor this flag. Screenshots on how to find these options on various devices are available here: http://www.networkadvertising.org/mobile-choices. To learn how to opt out on other devices, please visit the platform’s privacy policies for more information.